Dell Inspiron 1545. It arrived with Windows 7 on it.
The first time I upgraded it errored out, rebooted and restored Windows 7. The reason for this was I had over estimated the battery power. It is not as good as it used to be. (insert Ronnie Corbett-esque anecdote about laptop batteries?...maybe another time)
I tried again with the laptop running on the mains power and it completed.
There was however, an issue with the Ethernet and Wi-Fi.
Due to the age of the laptop Dell do not provide updated drivers for Windows 10 so I reinstalled the Windows 7 drivers. They apparently installed with no issue, but it was still not working and not making the connection to the internet.
I ran a diagnostic on the network connections and the result was:
"Windows cannot automatically bind the IP protocol stack to the network adapter"The reason for this was, installed on the adapter configuration were some items that were not required.
Control Panel --> Network and Sharing Centre --> Change adapter Settings --> Right Click on the adapter name and select Properties. The window below will appear or something very much like it
The items that should be checked are:
- Client for Microsoft Networks
- File and Printer Sharing for Microsoft Networks
- QoS Packet Scheduler
- Internet Protocol Version 4 (TCP/IPv4
- Internet Protocol Version 6 (TCP/IPv6)
- Link Layer Topology Discovery Mapper I/O Driver
- Link Layer Topology Discovery Responder.
Uncheck anything else.
It was then unchecked and the adapter was disabled and then re-enabled and then it was finally able to connect to the internet.
There are other reasons that it may not work, one is an unsupported VPN application or connection. I made sure that anything of this nature was removed from the laptop, but in this case it was the MS LLDP Protocol Driver.
Sadly, I cannot remember or find the site that this useful information came from and I do like to give credit where credit is due. If I do find it I will add the link to the site as the discussion it came from did give other solutions if this was unsuccessful.
Other reasons could include :
- the Ethernet cable may not be plugged in correctly
- Firewall or AV software may need to be temporarily disabled.
- Unsupported VPN software.