Digital Resolutions Security Housekeeping - Antivirus

Part 2 in the Digital Resolutions series.

Have you got an Antivirus running on your system?

If you have:

• does it run on a schedule?
• does it update regularly?
• Is it out of Subscription?

There is no reason not to have a working antivirus installed on your PC.  There is a vast array of options when it comes to Anti-Virus and one of the best free versions is Avast.  It is currently the number one downloaded from Downloads.com.  Avast has a "real-time" scanner,  This means that any file you access on your PC gets scanned at time of opening.  Not all of the free ones do this, but they have other features that maybe Avast does not. Some others have parental controls included and some have a firewall.

Avast Website

Other options include : BT offer within their subscription package, an Anti Virus for free, as do Sky, as do Virgin Media.

A google search for top 10 antivirus or top 10 free antivirus, will give you a raft of options and opinions.

Do make sure it is set up to run on schedule, a quick scan once a week and a full scan once a fortnight.  Ensure that it is able to update automatically, as newer threats will be added frequently.

It does not matter whether you pay for it or whether its a free version make sure it updates regularly and can be set to run on a schedule automatically and that the schedule is set to run when the system is running and not at 3.00am on a Wednesday morning when it is switched off.

Antivirus will only run when the PC is switched on!

Digital Resolutions Security Housekeeping - Facebook Privacy Edition 1

Over the next couple of weeks I am going to be posting some New Year’s resolutions to help with the task of keeping your PC under control, keep it running well and to keep the virus and rubbish off your computers.  

Yes, I know most of the Security software companies are doing something or have done something similar.

So I am going to start off today with one that is quite important to me, but nevertheless a reminder for the time of year.

A while back I felt the need to post on Facebook the following:

When you are posting on Facebook, please give a thought to your own privacy settings.
I take my the privacy of my children seriously and I don’t want pictures of my children posted Publicly on Facebook and I know that many parents feels the same.

My own settings are locked to Friends only, because they are MY friends and I know them off Facebook, in the real world, and I trust them.

There are many tutorials on the Web and within Facebook itself that detail the steps needed to put this basic security in place.

Please respect the privacy of my children and that of ALL children – Don’t post pictures of children without the consent of the parent and make sure the post respects that consent and their privacy.

 It is likely that you will be taking photos over Christmas and New Year.  Think about it before you post them on your timeline.  Who is in the photo?  Ask permission to post pictures of other people’s kids on social media and when you do, make them available to friends only.  It is better to ask permission, than to piss people off!

HMRC refund email

The Network Manager got an email this week supposedly from the HMRC.

It was one of those that look almost authentic.

It had the HMRC logo at the top and was notification of a tax refund.

The Network Manager is gainfully employed and pays his tax.  If there was a slight chance of a refund, it would not be in November and he is PAYE and therefore, rather unlikely to see it.
It also calls it a "refund" don't all us Brits call it something else!

It asks him to follow the link to give bank details so that the refund can be processed. 

 HA HA NO!!

Out of interest and for the purposes of research, he clicked on the link, but our ISP was already on it and had blocked the site.

So there is another one to add to the list.

• Microsoft will NEVER telephone you, 
• Your bank will not email you to verify your internet banking details while blocking your account,
• HMRC will not email you to give you some money back!  As I understand it, they only write "proper" letters to people and send them via Royal Mail.

Windows cannot automatically bind the ip stack to the network adapter ...part 2

In my last post I mentioned difficulties with getting back online after a Windows 10 upgrade
I have found the source for the solution

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/windows-couldnt-automatically-bind-the-ip-protocol/a2f074cf-be62-435e-b951-42dfbb9351c2?page=3

Windows cannot automatically bind the IP protocol stack Windows 10 Update

Recently completed the Network Managers upgrade to Windows 10.

Dell Inspiron 1545.  It arrived with Windows 7 on it.  

The first time I upgraded it errored out, rebooted and restored Windows 7.  The reason for this was I had over estimated the battery power.  It is not as good as it used to be.  (insert Ronnie Corbett-esque anecdote about laptop batteries?...maybe another time)

I tried again with the laptop running on the mains power and it completed.

There was however, an issue with the Ethernet and Wi-Fi.

Due to the age of the laptop Dell do not provide updated drivers for Windows 10 so I reinstalled the Windows 7 drivers.  They apparently installed with no issue, but it was still not working and not making the connection to the internet.

I ran a diagnostic on the network connections and the result was:

"Windows cannot automatically bind the IP protocol stack to the network adapter"

The reason for this was, installed on the adapter configuration were some items that were not required.

Control Panel -->  Network and Sharing Centre --> Change adapter Settings --> Right Click on the adapter name and select Properties.  The window below will appear or something very much like it

The items that should be checked are:

• Client for Microsoft Networks
• File and Printer Sharing for Microsoft Networks
• QoS Packet Scheduler
• Internet Protocol Version 4 (TCP/IPv4
• Internet Protocol Version 6 (TCP/IPv6)
• Link Layer Topology Discovery Mapper I/O Driver
• Link Layer Topology Discovery Responder.

Uncheck anything else.

The culprit, it seems, on the Dell Inspiron, was Microsoft LLDP Protocol Driver.  It was checked. 

It was then unchecked and the adapter was disabled and then re-enabled and then it was finally able to connect to the internet.

There are other reasons that it may not work, one is an unsupported VPN application or connection.  I made sure that anything of this nature was removed from the laptop, but in this case it was the MS LLDP Protocol Driver.

Sadly, I cannot remember or find the site that this useful information came from and I do like to give credit where credit is due.  If I do find it I will add the link to the site as the discussion it came from did give other solutions if this was unsuccessful.

Other reasons could include :

• the Ethernet cable may not be plugged in correctly
• Firewall or AV software may need to be temporarily disabled.
• Unsupported VPN software.

 

Windows 10 upgrade

So we were away on 29th July and I had to wait until 2nd August before I could even think about getting my grubby mitts into the Windows 10 upgrade.

The first in line for an upgrade was my faithful war horse PC.  This PC is the "Triggers Broom" of PCs.  It was first purchased in about 2000 and it had Millenium installed!  Pausing so you can wipe the tears of laughter from your eyes.

It has been upgraded through XP, Windows 7, and now to 10. (Skipped over Vista, 8 and 8.1) Over the years it has had, in no particular order, new HDD & SSD.  New Optical drive, I upgraded the Motherboard and processor at one point and I have also replaced the PSU added RAM... and a new case, but it has been with me all these years.

I am writing this blog on it and it is now working fine upgraded to Windows 10.  There is a bit of back story including me being a little impatient and not waiting for the official release and upgrading to the Insider Preview version.  This version upgraded ok, but did not like it when I tried to upgrade to the full version.  I was a victim of the "explorer and cortana is not responding" critical error.

I had to reinstall Windows 7 from scratch and then update to windows 10.  I will gloss over the fact that I have now got to install all my applications again, but sometimes that's a good thing. It was due a clean out anyway.  But that is my desktop, I accumulate applications for this and that and sometimes don't uninstall them.

My Laptop on the other hand, was a bit of a "surprise - I'm upgrading to 10"  Still not entirely sure how it started.  I really wanted the desktop working first, but my laptop decided that it had all the necessary and was going with Windows update and was going off to Windows 10 land whether I liked it or not.  I registered for the upgrade almost the second it came out so I have only myself to blame.

It is working fine.  There have been some ID 10T errors from the k2c interface, but these are slowly being resolved, as I find out new stuff.

There are other Systems here at Lamas HQ and some of my clients have asked me to "do" the upgrade for them.  I have one sitting here beside me at 18%.  This client is firmly in the Hate Windows 8 camp.  (Laptop with no touchscreen!)  She did not want to wait any longer to get rid of 8.1 and upgrade to 10.

All in all it is going well so far.  I have no wisdom to impart as I have not really had any issues, other than those of my own making, so far.  Or maybe just one.  Custom Installation or you will be furnishing Microsoft with all of your personal browsing habits and application info.  Double check all the toggle switches about sending this that and the other bits of info out to all and sundry.

There will be more on the Lamas Windows 10 journey in the future as there are more systems to go!

Windows update checking for updates and checking and checking

It was a little too hot in the garden on Saturday and I worked on a laptop.

This laptop had issues!

It starts up fine.  Then all of a sudden it just freezes.

On investigation I found that the Windows Update was not happening and when the update procedure runs it just goes on and on and on, without actually doing anything.  It takes all the available memory, therefore, causing the freeze.  To get it moving again the Service had to be stopped.

I tried resetting Update using this  from SevenForums I tried the 3rd option which initially made no difference

I ran disk clean up in Safe mode.  Which from the song and dance it did on reboot you would think it had cleared the problem.  There were 9.5GBs of Update files which it deleted.  When it rebooted it when through the whole windows configuring stuff.  Then it said Cleaning.  

Eventually it rebooted, but the update service was still stealing all the RAM.

I noticed that the AV was being weird as well so I uninstalled that.

I tried resetting Update again using the same 3rd option from the SevenForums site. Rebooting and changed the updates from automatic to manual, which did nothing really it just gave me a sense of control over the whole affair!

It sat there Checking for updates and the green whooshy thing going across for ages.  Then after quite a long while, a couple of hours, it showed that there were updates to be applied.  I applied the updates, which in itself was an occasion worthy of celebration!

Rebooted. 

It has settled down to just using half the available RAM.  So, Laptop Sorted!
I can reinstall the AV.

Raspberry Pi differences between the B and the Pi2

When I set up the Pi 2 (after much swearing and cursing and rainbow screens) I used OSMC and Kodi.  OSMC to the Pi 2 is the same as Raspbian to Pi B.  This, if you remember, took me some time to work out.   I confessed my shame in this post.

The Pi 2 initially did not really impress me as although it was supposed to be "better, stronger, faster" (or was that the 6 Million Dollar Man?) it stuttered and buffered and got annoying fast.  The time it took to search for stuff was longer than using the Pi B.  The processor was supposed to be faster and the memory was double.

If your read my earlier progress (or lack thereof) I was alerted to there being an alternate installation for the Pi 2 by the different installations of OpenElec. In this case OSMC, instead of Raspbian 

I decided that it might be worth a look at a different installation and OpenElec was the one that came to mind because of the above, not that I have to have a reason more than "ooh! shiny"

When I got it set up it seemed to work a bit better, less stuttering,  buffering and quicker to go and find what it was "waiting" for.

I skipped the B+ version.  So my experience is limited to the B and the Pi 2. There are countless comparisons for the B+ and Pi 2. 

I have also read that there will be a version of Windows 10 that will run on the Pi 2

So, as a recap :

Pi B	Pi 2
Works from an SD Card. Will work on microSD card with adaptor	Works from a MicroSD Card
Works on a 2GB SD card	Works on a 4GB minimum  microSDcard
Works on a 1.5A Power supply	Works on a minimum 2A Power supply
Requires correct installation ie Raspbian or correct download from selected OS	Requires correct installation ie OSMC or correct download from selected OS

Where as the upgrade path from the B+ is supposed to be straight forward, the B was not so much.  

It does seem to have settled down now and is working ok.

Last Pass Password Manager

I have, on occasion, recommended LastPass as a password manager. 

I received an email this morning warning of an attack to their security.  They advise ...

"Dear LastPass User,

We wanted to alert you that, recently, our team discovered and immediately blocked suspicious activity on our network. No encrypted user vault data was taken, however other data, including email addresses and password reminders, was compromised.

 We are confident that the encryption algorithms we use will sufficiently protect our users. To further ensure your security, we are requiring verification by email when logging in from a new device or IP address, and will be prompting users to update their master passwords.

We apologize for the inconvenience, but ultimately we believe this will better protect LastPass users. Thank you for your understanding, and for using LastPass. "

You can read more about it on here.  It gets a bit technical in the middle but the advice is worth listening to.

So Off you go!  Get it changed. I'll wait.  

Even if you don't use LastPass it is good practice to change the master password for any password manager on a regular basis.  I was actually surprised (and rather mortified!) how long I had had my previous master password!

Password managers are a good idea.  If your passwords are done correctly, (ie random strings of numbers, letters and symbols), they are hard to remember and trying to remember the many random passwords that we need during any one day is enough to make you write them down!  In addition to that we have PIN codes for debit and credit cards and on top of this, building security codes.   

What happened to the days of just remembering your home phone number, that of your best mate and a reliable cab company!

If you don't fancy using LastPass there are many others out there. 

PC Mag article about password managers. (April 14)

TechRadar another article about password managers (Feb 15)

Nexus 7 Lollipop slow or lagging

In a recent post I referred to a guide to optimising your Nexus 7 after the Lollipop upgrade.

The post has been updated to 5.1.1, moved off the forum it was on and on to its own page here.

I have found that on the kids Hudl, disabling some of the many sync options has speeded them up a bit.

Random PC Crashes

The weather we are having at the moment is just Weird.  One day it is hot and the next I am looking for my jumper and thick socks.

In the good weather what we do need to watch is the temperature inside.  Computers and Laptops don't like being hot, they need to be kept well ventilated.  

If you are having a sudden epidemic of PC crashes, reboots and general nonsense it may be that you are having overheating issues.

Make sure all the fans inside desktops are working.
Ensure that the vents on your laptop are clear and that air is circulating freely. If it is tucked in an enclosure under a desk it may not have enough ventilation.

If you still have issues it may be that there is a build up of dust inside your PC which needs clearing out.

This is quite easy to do, but it is something Lamas Design and Technology can fix if you are not confident.

I opened a tower PC one day and found a large, dead spider along with dust, dog hairs and all manner of detritus. The reason it had arrived in the workshop was that it kept rebooting for no apparent reason.

Another Laptop (the Network Mananger's) was working so hard it sounded like a jet taking off.  When I opened it up I found this...