Thursday, 26 April 2018

Windows updates again




I recently received a text message from a friend -
Just using XXXs laptop. AV isn’t working. Its saying its snoozed so unprotected. Don’t know whats happened but do you know how to unsnooze it?  AV will not open via the desktop or settings.


I replied to this with my standard "reboot the system and report back" text.  Yep, the old “Turn it off and Turn it on again” routine that IT professionals have been relying on for years.

The reply she sent me a bit later was
 “THAT WORKED. FAB! Thanks xx”
Most of the issues seen recently here at Lamas HQ have been update related.

A Wifi not connecting properly or sound not working.  Minor annoyances which, on their own are not too terrible and may not always be either noticed or dealt with.  Over time this will lead to vulnerabilities.

Current Windows 10 systems are mostly laptops. 

How do you turn off your laptop?

Very often all I do is close the lid at the end of the day, which is not actually turning it off just sending it into hibernation or sleep or suspended (or whatever it is currently named)  Windows 10 does minor updates and these are not obvious until a full reboot is performed.

Perhaps the reason IT pros use the Turn it off and Turn it on again routine is because it still works more often than not and it also brings the system back to normal and allows Windows to sort itself out.  I have noticed that a lot of other service providers use the same thought process.  Freeview tv box, cable tv box, all the service calls all start with turn it off and unplug it for 30 seconds.  Now reboot. 












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